Job Opportunity – Membership Services & Project Manager

ABOUT THE JOB

Location: This is a remote role
Hours: 25 hours/week
Compensation: $35/hour

WHAT YOU’LL DO

Purpose of the Role

The Membership Services & Project Manager is responsible for support and enhance the effectiveness of restorative justice programs by overseeing training initiatives and events and facilitating collaboration among service providers. It involves ensuring that programs are efficient and impactful through support for capacity-building, communication, and continuous evaluation. The role also includes advocating for capacity-building, maintaining member engagement, and supporting policy initiatives through research and documentation. Overall, it aims to foster a strong and connected network of restorative justice providers to improve service delivery and community outcomes.

Key Responsibilities

• Oversee and support the delivery and evaluation of the foundational restorative justice training initiative and professional development events for restorative justice service providers.
• Collaborate with restorative justice programs to address current and ongoing program delivery issues including records and caseload management, the development of policies and protocols, and succession planning.
• Assess and analyze emerging issues related to operational, service delivery, and training and skill development to facilitate the enhancement of options for capacity-building and to support advocacy efforts.
• Ensure RJABC members’ support programs are in place and effective through feedback mechanisms and open communication.
• Maintain consistent communications with RJABC members and partners through the RJABC newsletter, website, and social media platforms.
• Keep the membership database up-to-date and implement strategies to increase membership and member engagement and enhance membership benefits.
• In collaboration with the Executive Director, conduct research and prepare written documentation such as briefing notes and proposals in support of policy initiatives and other RJABC strategic and operational priorities.
• Prepare reports and related documents for submission to the Board of Directors, in collaboration with the Executive Director.
• Provide administrative and communications support to committees of the Board, working groups, advisory committees.
• Monitor topics pertinent to our business within media outlets and compile a weekly summary of findings.
• Ensure that all communication is conveyed to a high standard, guaranteeing that all key stakeholders are adequately informed through the established organizational channels.
• Organize in-person meetings and events for RJABC partners, managing the entire process from event preparation to execution. This includes sourcing venues, obtaining quotes, managing contracts, organizing catering and audiovisual briefings, coordinating travel logistics, and liaising with internal teams as necessary.
• Facilitate participant management for events, encompassing registration, addressing inquiries, and conducting feedback surveys.
• Evaluate and report on the effectiveness of communication strategies.
• Conduct research on relevant topics to support organizational objectives.
• Other duties as required.

WHAT WE’RE LOOKING FOR

• 2 – 5 years of relevant communications experience
• A good understanding of the Association’s priorities and initiatives
• Excellent planning and stakeholder management skills
• Excellent writing skills
• A good understanding of digital communication tools
• Basic visual design on CANVA is an asset
• Good understanding of mailing services like Mailchimp

YOU ARE SOMEONE WHO:

• Uses an organized approach to prioritization and planning.
• Capable of seeing the bigger picture while also paying attention to detail.
• Enjoys supporting others in their tasks.
• Able to work independently.
• Reacts positively to change and maintains a positive, can-do attitude.
• Self-confident, diplomatic, and possesses excellent networking skills.

About Restorative Justice Association of BC (RJABC)

Restorative Justice Association of BC (RJABC) is a non-profit organization, dedicated to strengthening and advocating for the expansion of restorative justice in British Columbia since 2018. Restorative justice in British Columbia has evolved through Indigenous knowledge, faith-based traditions, and the efforts of various community stakeholders since the 1980s. Regional networks of restorative justice programs have developed across the province. In 2014, community-based providers held visioning sessions that led to two key outcomes: the establishment of province-wide program standards focused on victim support, and the decision to create a provincial body to enhance restorative justice initiatives. In 2016, the Restorative Justice Provincial Steering Committee was formed to establish a not-for-profit association under the BC Societies Act.

Equal Opportunity Employer

At RJABC, we wholeheartedly embrace the vibrant tapestry of diversity and inclusion in our workplace. We know that a varied team not only enriches our work environment but also propels us toward achieving our goals. As an equal opportunity employer, we warmly invite candidates from all walks of life and abilities to join us in our journey. Every unique skill and perspective add to the fabric of our team, and we truly value what each individual brings to the table.

Our Values

Dignity
We recognize the inherent worth of individuals and treat everyone with respect.

Integrity
We stand by our ideals, live by our values, and strive to keep our commitments.

Humility
We seek, consider, and value others’ perspectives.

Transparency
We are committed to open and honest communications and actions.

Justice
We advocate for opportunities to repair harm, address human needs, and promote the transformation of people, relationships, and social systems.

We hope that in applying with us, you value these values and ways of being as well!

For applications, please send cover letter and resume to ed@rjabc.ca.
Accepting applications until March 31, 2025.